Changing your account email address and phone number
Updated 1 month ago
Changing your account email address and phone number. Keeping your contact information up to date ensures you never miss important notifications, applicati
Keeping your contact information up to date ensures you never miss important notifications, application updates, or messages from employers.
Follow the steps below to update your email address or phone number.
How to Change Your Email Address
Sign in to your candidate account.
Open your Account Settings or Personal Details page.
Locate the Email Address field.
Enter your new email address.
Save your changes.
Depending on your account settings, you may be required to verify your new email address before the update becomes active.
How to Change Your Phone Number
Sign in to your candidate account.
Navigate to Account Settings or Personal Details.
Find the Phone Number field.
Enter your updated phone number, including the correct country code if applicable.
Save your changes.
Your new phone number will be used for future communications where applicable.
Why You Should Keep Your Information Updated
Maintaining accurate contact details helps ensure that you:
Receive job application updates promptly.
Stay informed about interview invitations.
Receive account security notifications.
Get important platform announcements.
Allow employers to contact you when necessary.
Email Verification
If email verification is enabled, your new email address may need to be confirmed before it can be used for login or notifications.
Check your inbox and follow the verification instructions sent to your new email address.
If you do not receive the verification email:
Check your spam or junk folder.
Wait a few minutes and try again.
Request a new verification email if the option is available.
Things to Keep in Mind
Use an email address that you check regularly.
Make sure your phone number is entered correctly.
Double-check for typing errors before saving your changes.
Keep your contact information current to avoid missing important hiring opportunities.
Trouble Updating Your Information?
If you’re unable to update your email address or phone number, or if you encounter an error while saving your changes, please visit our Help Center or contact our support team for assistance.
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