Join our retail team and help create an outstanding customer experience by understanding each customer's needs, recommending the right products and services, and guiding them through available purchase options. Key Responsibilities Deliver exceptional customer service by identifying customer needs and providing personalized recommendations. Build strong product knowledge and stay up to date with the latest products, services, and sales processes. Educate customers about available products, services, accessories, and purchasing options. Support teammates by sharing knowledge and contributing to a collaborative store environment. Maintain accuracy in transactions, inventory handling, and store procedures. Assist in different areas of the store whenever needed to ensure smooth daily operations. Create a welcoming and inclusive environment where every customer and colleague feels respected. Demonstrate professionalism, integrity, and a commitment to diversity and inclusion in all interactions. Minimum Qualifications Availability to work flexible schedules based on business needs, including evenings, weekends, and public holidays. Reliable attendance and punctuality. Excellent customer service and communication skills. Ability to work in accordance with company policies and local regulations. Preferred Qualifications The ideal candidate is able to: Demonstrate strong knowledge of consumer technology products and digital services. Recommend personalized solutions based on customer needs. Communicate clearly and confidently with customers from diverse backgrounds. Thrive in a fast-paced retail environment while assisting multiple customers. Collaborate effectively as part of a team and share responsibility for store success. Continuously learn new products, services, and industry trends. Handle sensitive or confidential information with professionalism and discretion. Adapt quickly to changing priorities and business needs. Compensation & Benefits We offer a competitive compensation package based on experience, qualifications, skills, and location. Eligible employees may receive: Competitive base salary Performance-based bonuses or commission opportunities (where applicable) Employee stock purchase and ownership programs Comprehensive medical, dental, and vision insurance Retirement savings plans Employee discounts on products and services Paid time off and company holidays Professional development and career growth opportunities Education assistance and tuition reimbursement for eligible programs Relocation assistance for qualifying positions Benefits and compensation may vary depending on location, employment status, and eligibility requirements. Equal Opportunity Employer We are committed to creating an inclusive workplace where everyone has the opportunity to succeed. Employment decisions are made based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Accessibility We are dedicated to providing an accessible workplace and recruitment process for all applicants. Reasonable accommodations are available for qualified individuals throughout the hiring process and employment, in accordance with applicable laws.

Deployment Strategist - Public Sector, Nonprofit & Education
Job description
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realize lasting, scalable value from the solutions your team builds.
By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities.
Key Responsibilities
Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure
AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization.
Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools. Including: Cursor, Claude, and our coding products like Vibes, to accelerate development.
Customer Stakeholder Management: Serve as the primary customer-facing contact (specifically with Government, Nonprofit and/or Education customers), building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximize the benefits of intelligent agents
Product Feedback Loop: Synthesize field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
Required Qualifications
You have a degree in Computer Science or a related field
4+ years experience in strategic solutioning, technical advisory, or delivery leadership or program management for enterprise cloud or SaaS technology
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments
Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have
Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud
Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex
Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes
Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
Strong project and program management skills — ability to run multiple work-streams, manage stakeholder expectations, and keep delivery on track in ambiguous environments
Ability to travel 25% of the time to customer sites
Preferred Experience
Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)
Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)
Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
Background in change management, organizational design, or enterprise transformation
Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
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Deployment Strategist - Public Sector, Nonprofit & Education, London, United Kingdom
About Salesforce
Salesforce is the world's #1 AI Customer Relationship Management (CRM) platform. It provides cloud-based business applications that unify data, AI agents, and apps to help companies manage customer relationships, sales pipelines, marketing automation, and customer service
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